Community Standards

How everyone on Dentipal is expected to act, on the network and in the marketplace. These standards are part of our Terms of Service. When Dentipal removes something or limits an account, its notice names the standard broken.

Safety and respect

• No harassment, threats, hate or discrimination against anyone.
• Zero tolerance for content that sexualizes a minor: it is removed, the account is closed and it is reported to the authorities.
• No violent, sexual or graphic content.

Honest identity and credentials

• Use your real name and your own account, and never pretend to be another person, a clinic or Dentipal.
• List only licenses, NPI numbers and credentials that are yours and current.

Fair work and pay

• Clinics never charge professionals a fee to apply or to work.
• Never ask for a Social Security number, a bank login, card details or a sign-in code in a listing or a message, or to be paid outside Dentipal for work booked here.
• Describe pay, hours and duties accurately.

Fair hiring

• Choose professionals for their skills, credentials and availability. Requirements that exclude people because of race, color, religion, sex, national origin, age, disability or another protected trait are not allowed.

Patient privacy

• Never share patient information: names, dates of birth, record numbers, X-rays or photos. See Patient information.

Shift conduct

• Arrive on time, prepared and professional, and follow the clinic's safety and infection-control rules.
• Cancel as early as you can: late cancellations and no-shows are recorded, as the marketplace policies describe.

Honest reviews

• Review only shifts that happened, and describe your own experience. No fake, paid or retaliatory reviews.

Posts and messages

• No spam, scams or misleading posts, and no advertising that isn't about dental work.
• Keep messages about the work.

When a standard is broken

• Dentipal may hide or remove content, limit features, or suspend or close an account, and its notice names the standard broken.
• Serious harm, such as a threat or the exploitation of a child, is acted on at once and reported to the authorities when the law requires it.
• If you think Dentipal made a mistake, contact Dentipal support and we'll review it again.